AC Audio Online Music Shop, PA, Pro Audio & Live Sound Specialists

A.C. Audio: Online PA, Pro Audio and Live Sound Specialists Call us on 0113 386 9080 Send us an email: sales@acaudio.co.uk Home

Why Buy From Us?

  • UK Based Company
  • Part of A.C. Entertainment Technologies
  • UK Stock Holding
  • UK Warranty
  • Free Delivery Over £150
  • Great Prices
  • Over 20 Years' Experience
  • Specialist Advice
  • Fast Delivery
  • Finance Options Available
Special Offers Free Devivery on Orders over 150 pounds Special Offers Online Payments by SecureTrading
Now accepting PayPalHow PayPal Works

Customer Services

Under the Distance Selling Regulations and Sale of Goods Act you (the customer) have the right to:

  • Request Information regarding A.C. Audio Online, the products and consumer rights before purchase.
  • Cancel an order any time up to 14 days after receiving the goods.

You cannot send back:

  • Items that have been in contact with the mouth, nose or inner ear, including microphones, in ear monitoring and earphones, due to hygiene and health and safety policies.
  • Computer software, CD's, DVD's if unsealed.
  • Personalised, made to order, custom orders.
  • Goods or services where the price depends on the financial market.
  • Goods which, by their nature, cannot be returned such as perishables.

Warranty Information

Returns

If you're not happy with your online purchase you may return it within 14 days providing:

  • The goods are sealed and in the original packaging.
  • The goods are sent at the customers own cost by an insured delivery method.
  • The goods are sent with proof of purchase.

A full refund will be paid within 14 days of cancellation including standard carriage costs. A more expensive delivery method will be reimbursed at the standard delivery rate. A.C. Audio Online will not accept responsibility for damages incurred while returning goods and has the right to deduct a handling/ restocking fee if the value of goods has been diminished.

If a fault is discovered after 14 days of receipt, A.C. Audio Online may send the product back to the manufacturer for repair and evaluation.

To cancel or return an order please fill in the following form. Customer Services will then confirm with a returns number/ cancellation reference. This does not affect your statutory rights.

A.C. Audio Online conforms to all Distance Selling Regulations and the Sale of Goods Act. For further information see the links below.

http://www.legislation.gov.uk/uksi/2000/2334/contents/made
http://www.legislation.gov.uk/uksi/2002/3045/contents/made
http://www.tradingstandards.gov.uk

Complaints

It is the responsibility of A.C. Audio Online to supply goods that meet your consumer rights. If you have any concerns that A.C. Audio Online has not met their legal obligation please email sales@acaudio.co.uk.

For further information please read our terms & conditions.

Reviews

Dear visitor - firstly, welcome and thank you for visiting the A.C. Audio Online website!

We value your custom and pride ourselves on the customer service we provide to all our customers. As you'll no doubt appreciate, the service we provide comes at a price and consequently we have implemented a minimum order value of £59.99 (including VAT) for all orders placed. Unfortunately, lower value orders are not economically viable due to the administrative costs. Better control of our costs helps to improve our efficiency and allows us to carry on providing the levels of service you've come to expect.

We hope you enjoy your visit and if there is anything you need any assistance with, please don't hesitate to let us know via Live Chat, Email or Phone – we'd love to hear from you.

UNDERSTOOD