If you're not happy with your online purchase you may return it within 14 days providing:
A full refund will be paid within 14 days of cancellation including standard carriage costs. A more expensive delivery method will be reimbursed at the standard delivery rate. A.C. Audio Online will not accept responsibility for damages incurred while returning goods and has the right to deduct a handling/ restocking fee if the value of goods has been diminished.
If a fault is discovered after 14 days of receipt, A.C. Audio Online may send the product back to the manufacturer for repair and evaluation.
To cancel or return an order please fill in the following form. Customer Services will then confirm with a returns number/ cancellation reference. This does not affect your statutory rights.
A.C. Audio Online conforms to all Distance Selling Regulations and the Sale of Goods Act. For further information see the links below.
It is the responsibility of A.C. Audio Online to supply goods that meet your consumer rights. If you have any concerns that A.C. Audio Online has not met their legal obligation please email firstname.lastname@example.org.
For further information please read our terms & conditions.
Dear visitor - firstly, welcome and thank you for visiting the A.C. Audio Online website!
We value your custom and pride ourselves on the customer service we provide to all our customers. As you'll no doubt appreciate, the service we provide comes at a price and consequently we have implemented a minimum order value of £59.99 (including VAT) for all orders placed. Unfortunately, lower value orders are not economically viable due to the administrative costs. Better control of our costs helps to improve our efficiency and allows us to carry on providing the levels of service you've come to expect.
We hope you enjoy your visit and if there is anything you need any assistance with, please don't hesitate to let us know via Live Chat, Email or Phone – we'd love to hear from you.