All orders placed via the A.C. Audio Online site are subject to A.C. Entertainment Technologies Ltd's standard terms of Sale; see our Terms & Conditions for more information.
Orders placed before 3pm will be shipped on a next day delivery service providing the items are in stock (orders placed on a Friday will be delivered on a Monday unless otherwise requested).
Next day delivery is for mainland UK, there will be a delay for non mainland UK deliveries.
Free delivery only applies to mainland UK on orders over £150. Weight limits may apply. Standard delivery charge for under £150 is £6.99 unless otherwise stated on the product page.
Shipping is via APC or TNT and deliveries can be expected anytime between 8am and 6pm weekdays unless requested otherwise.
Shipping to a different address than the card holders' address may be delayed whilst we carry out additional security checks. We have the right to refuse delivery to addresses that are not the same as the invoice address.
There are no deliveries on Sundays and Bank Holidays.
Orders placed before 3pm will be processed the same day.
A.C. Audio Online does not guarantee delivery dates and will not compensate the customer for delayed orders.
Orders and delivery times are subject to stock availability. In busy periods orders may be delayed.
We will provide you with order confirmation, despatch confirmation and tracking details, via the e-mail address that you provided.
Estimated delivery confirmation will be sent for any product with a lead time longer than 5-7 working days.
All prices shown are in GBP Pounds Sterling. All prices shown are inclusive of VAT at the current prevailing rate. Payment must be completed in full before shipment. Payment can only be made in GBP Pounds Sterling and all payments are processed in the UK. This does not affect your statutory rights.
A.C. Audio Online does not accept American Express cards but accepts all other major debit and credit cards.
We accept payments via PayPal. Continue to checkout as normal to see the PayPal payment option.”
We accept orders by email, fax and our online store. No liability whatsoever is accepted for errors or omissions arising from verbal orders.
To keep the transaction as secure as possible A.C. Audio Online use an SSL certificate and sends your payment direct to Secure Trading, our payment gateway, so we never store your credit card anywhere. This is the best and safest possible way to conduct business online.
When completing the checkout process you will see the standard padlock symbol in your browser, along with a unique security seal at the bottom right of the page.
We keep you secure by using the Verified by Visa and Mastercard Secure code system.
3D Secure is a new technical standard developed by Visa and MasterCard to further secure CNP (Cardholder Not Present) transactions over the Internet. MasterCard brand their system as 'MasterCard SecureCode' and Visa call theirs 'Verified by Visa'. It requires the cardholder to provide a personal password or pin number when paying for goods online with their credit card just as they would provide a pin on the high street. This ensures that the shopper is who they say they are when providing card details to an online shop. Cardholders are reassured that when they sign up their card is protected from fraudulent use on the internet.
This is because A.C. Audio Online has incorporated the Verified by Visa and Mastercard SecureCode technology into our website payment systems. The page presented is actually from your Visa & MasterCard issuing bank, NOT A.C. Audio Online. This extra layer of security is now mandatory if your card issuer supports it. If your card is not part of the scheme you will not be asked for the code and your order will complete as normal.
Verified by Visa & Mastercard Securecode (3D Secure) is a new service that enhances your existing Visa & Mastercard. A private code gives added protection against unauthorised use of your card when you shop at participating online merchants.
Once you've registered and created your own private security code, you will be automatically prompted by your card issuer to type in your security code each time you make a purchase at participating online stores/retailers. Then your security code will be quickly confirmed by your card issuer to complete your purchase. Your security code will never be shared with the store/retailer and using it is as easy as entering your PIN at an ATM.
In a 3D Secure transaction, you must register for Verified by Visa (VbV) or MasterCard SecureCode (MSC) with your issuing bank if you have not already done so. When you place an order, you will be asked to register your card before continuing with the transaction.
The transaction process is as follows:
Correctly entering your security code during a purchase at a participating online store/retailer, confirms that you are the authorised cardholder. If an incorrect security code is entered, the purchase will not be completed. Even if someone knows your credit or debit card number, the purchase cannot be completed without your security code at a participating store/retailer.
Verified by Visa & Mastercard Securecode works with most browsers. Please be aware that software which prevents pop-up windows may interfere with your use of 3D Secure. For full details of the scheme you can visit the Verified by Visa website or the Mastercard Securecode website.
Dear visitor - firstly, welcome and thank you for visiting the A.C. Audio Online website!
We value your custom and pride ourselves on the customer service we provide to all our customers. As you'll no doubt appreciate, the service we provide comes at a price and consequently we have implemented a minimum order value of £59.99 (including VAT) for all orders placed. Unfortunately, lower value orders are not economically viable due to the administrative costs. Better control of our costs helps to improve our efficiency and allows us to carry on providing the levels of service you've come to expect.
We hope you enjoy your visit and if there is anything you need any assistance with, please don't hesitate to let us know via Live Chat, Email or Phone – we'd love to hear from you.