Under the Sales of Goods Act, the customer has the right to a refund, repair or replacement if the item they purchased:
Additional customer rights for online purchases:
The customer does not have the right to a refund, repair or replacement if they:
If the item does not conform to the agreement for any reasons mentioned previously and the customer has not accepted the goods, the customer is entitled to:
The customer is entitled to a full refund if the replacement or repair if:
A.C. Audio Online conforms to all Distance Selling Regulations and the Sale of Goods Act. For further information see the links below.
All orders placed via the A.C. Audio Online site are subject to A.C. Entertainment Technologies Ltd's standard terms of sale. For further information click here.
All promotions - the promoter reserves the right at any time and from time, to time to modify or discontinue, temporarily or permanently, the Terms & Conditions of promotions, with or without prior notice. The decision of the promoter in all matters under its control is final and binding. Prices, models and specifications are correct at time of publication and subject to change without notice. Deliveries to Northern Ireland are subject to shipping fees; a quotation is available upon request.
Dear visitor - firstly, welcome and thank you for visiting the A.C. Audio Online website!
We value your custom and pride ourselves on the customer service we provide to all our customers. As you'll no doubt appreciate, the service we provide comes at a price and consequently we have implemented a minimum order value of £59.99 (including VAT) for all orders placed. Unfortunately, lower value orders are not economically viable due to the administrative costs. Better control of our costs helps to improve our efficiency and allows us to carry on providing the levels of service you've come to expect.
We hope you enjoy your visit and if there is anything you need any assistance with, please don't hesitate to let us know via Live Chat, Email or Phone – we'd love to hear from you.